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Purchases made on Tiffen’s online store include a 30-Day Satisfaction Guarantee; if you aren’t happy with your product you can return it within 30 days from the date of delivery for your money back. Need to set up a return? Contact us (800) 645-2522 or email us at firstname.lastname@example.org
All returns must be postmarked within thirty (30) days of the delivery date from your order. All returned items must be in new or like new condition along with original packaging.
To return an item, please contact us at: (800) 645-2522 or email us email@example.com. All returns require a Return Authorization form.
Once you have received a return authorization form, place the item securely in its original packaging along with the return authorization form. Please write the RA # on the outside of the box and mail your return to the following address:
The Tiffen Company
90 Oser Avenue
Hauppauge, NY 11788
Return shipping charges for domestic orders made within the United States will be paid or reimbursed by us. Return shipping charges for international orders made outside the United States will not be paid or reimbursed by Tiffen and will be the customer's responsibility.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) business days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: (800) 645-2522 or firstname.lastname@example.org